Buyer FAQs

Everything you need to know about buying art on LettsArt Market.

LettsArt Market is a curated platform where collectors can discover and purchase original artwork directly from independent artists and gallerists. We connect you with professional creators from around the world, offering paintings, photography, sculptures, digital art, and more.
Browse our collection using the search and filter options to find art you love. When you find a piece, click on it to view full details, then click the purchase button. All payments are processed securely through Stripe, and funds go directly to the artist minus a small platform fee.
Artists on LettsArt self-certify the authenticity of their work. We work exclusively with professional artists, photographers, filmmakers, and designers who take pride in their original creations. If you have any concerns about a specific piece, you can contact the artist directly through their profile.
You can discover a wide range of artwork including paintings (oil, acrylic, watercolor), photographs, sculptures (via photos and 3D scans), digital art, films and videos, prints, and design work. Use our category and medium filters to find exactly what you're looking for.
Artists set their own prices for their work, giving you access to art at various price points. You can use our price range filters to browse artwork within your budget, from pieces under £500 to investment-quality works over £5,000.
Shipping arrangements are handled directly between you and the artist. Once you purchase a piece, the artist will coordinate delivery details with you. Shipping costs and timelines vary depending on the artwork size, medium, and your location. We recommend discussing shipping specifics with the artist before purchasing larger or fragile pieces.
All payments are processed securely through Stripe, which accepts major credit and debit cards including Visa, Mastercard, and American Express. Your payment information is never stored on our servers.
Return policies are set by individual artists and galleries. We recommend reviewing the specific return terms listed on each artwork page or contacting the seller directly before making a purchase. Most artists are happy to discuss their policies and ensure you're satisfied with your purchase.
Yes! We encourage buyers to connect with artists. You can visit an artist's profile page to learn more about them and their work. Many artists welcome inquiries about their pieces, commissioning custom work, or discussing shipping arrangements.
All artwork listed on the market is available for purchase. Once a piece is sold, it's removed from the listings. If you see it on the site, it's available to buy.
Many of our artists accept commissions for custom pieces. Visit the artist's profile to learn more about their work and reach out to discuss your vision. Commission arrangements, pricing, and timelines are agreed upon directly between you and the artist.
Yes, we're here to help! If you have questions about the platform, need assistance with a purchase, or encounter any issues, you can reach us through our contact form or email. We'll respond as quickly as possible to ensure your experience is smooth.

Still have questions?

We're here to help. Reach out to our support team and we'll get back to you as soon as possible.

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